Shipping policy

Shipping Policy

Last updated: 30 October 2026

We ship across India. Orders are shipped from the nearest partner warehouse, so you may receive your order in a package from our fulfilment partner.

Dispatch time

Orders are dispatched within 1-3 business days after payment is confirmed (for Cash on Delivery orders, after order confirmation).

Delivery time

Delivery usually takes 4–8 business days, depending on your pincode. Remote locations may take a little longer. These timelines are estimates and may vary due to courier delays, weather, festivals or other events outside our control.

Shipping charges

Shipping is free on all orders within India.

Tracking

Once your order ships, we will send you a tracking link by SMS and/or email. Tracking details may take up to 24-48 hours to update after dispatch.

Cash on Delivery (COD)

Cash on delivery may be available on select pincodes; available payment options are shown at checkout.

Delivery attempts and address

Please enter a complete and correct address and a working phone number. If delivery fails because of a wrong address or because the order was refused or unreachable, the order may be returned to us.

Damaged or wrong parcels

Please see our Returns & Refund Policy and report any issue within 48 hours of delivery.

Contact

Questions about your shipment? Write to support@zapcart.shop.