Privacy policy

Privacy Policy

Last updated: 30 October 2026

This store is operated by ZapCart ("we"), in line with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.

What we collect

Name, email, phone, shipping and billing address; order details and payment status (card, UPI and bank data are handled by the payment gateway and not stored by us); IP address, browser and pages visited via cookies.

How we use it

To process, ship and support orders (updates by SMS, email or WhatsApp); for fraud prevention and legal compliance; and to improve the store. We send marketing only with your consent, and you can opt out at any time.

Sharing

Only as needed with suppliers, fulfilment partners, couriers, payment gateways and Shopify. We do not sell personal data.

Retention and security

Data is kept as long as needed for orders, accounting and the law, with reasonable security measures.

Your rights

You can access, correct or delete your data, or withdraw consent, by writing to support@zapcart.shop.

Cookies

Cookies are used for the cart, preferences and traffic analysis, and can be controlled in your browser.

Grievances

Grievance Officer, ZapCart, grievance@zapcart.shop.

Contact

ZapCart, India. Email: support@zapcart.shop