Shipping Policy

Shipping Policy

Last updated: 30 October 2026

We ship across India. Orders are shipped from the nearest partner warehouse, so your parcel may come from our fulfilment partner.

Shipping charges

  • ₹69 per order.
  • Free shipping on orders of ₹699 and above (calculated after discounts).

The shipping charge is shown at checkout before you pay.

Delivery time

Orders are packed and dispatched within 1–3 business days of payment. Most orders are delivered 5–10 days after you order, depending on your PIN code. Remote locations may take a little longer, and courier delays, weather or festivals can add a few days.

Tracking

Once your order ships, we send a tracking link by SMS and/or email. Tracking can take 24–48 hours to update after dispatch.

Payment

We accept prepaid orders only: UPI, debit and credit cards, net banking and wallets through Razorpay. Cash on delivery is not available right now.

Address and phone number

Please enter a complete address and a working phone number. If delivery fails because of a wrong address or an unreachable phone, the order may be returned to us.

Damaged or wrong parcels

See our Returns & Refund Policy and report any issue within 48 hours of delivery.

Contact

Questions about your shipment? Write to support@zapcart.shop.